Privacy Policy

Effective Date: November 12, 2025

This Privacy Policy explains how Hont Global Services (“Hont Global,” “we,” “us,” or “our”), headquartered in Houston, Texas, collects, uses, shares, and protects information about you when you use our website, services, and interact with us.

1. Information We Collect

We collect information primarily to provide and improve our logistics, freight forwarding, and supply chain services.

A. Information You Provide Directly
  • Contact Information: Name, email address, phone number, physical address (for quoting, tracking, and communication).
  • Commercial Data: Company name, job title, and details related to the goods being shipped or procured (type, weight, value, origin, destination, customs data).
  • Financial Information: Payment information (handled securely by third-party processors) for services rendered.
  • Account Data: Username and password (if applicable).
  • Quote/Inquiry Data: Information submitted via the “Request a Quote” or “Contact Us” forms.
B. Information Collected Automatically
  • Usage Data: Details about how you use our website (pages viewed, time spent, click patterns).
  • Technical Data: IP address, browser type, operating system, device information, and referring website addresses.
  • Tracking Data: Information collected via cookies and similar technologies (see Section 4).

2. How We Use Your Information

We use the information we collect for the following commercial and operational purposes:

  • Service Delivery: To process and manage freight forwarding, customs brokerage, warehousing, and procurement requests (e.g., generating commercial invoices, booking freight space).
  • Quoting and Billing: To provide accurate quotes, process payments, and issue invoices.
  • Communication: To respond to inquiries, provide updates on shipment status, and communicate service alerts.
  • Compliance: To comply with legal obligations, including customs and security regulations (e.g., as an Indirect Air Carrier).
  • Improvement: To analyze usage patterns, monitor website performance, and improve our services and user experience.
  • Marketing: To send promotional materials about Hont Global’s services, where permitted and in compliance with communication preferences.

3. How We Share Your Information

We do not sell your personal data. We share your information only as necessary to provide our services and comply with the law:

  • Logistics Partners: Shared with our global network of carriers, truckers, clearing agents, warehousing staff, and sister companies (e.g., Posner Corporation) to execute door-to-door delivery.
  • Regulatory Authorities: Shared with government, customs, and security agencies (e.g., U.S. Customs, Nigeria Customs Service) as required by law for shipment processing and compliance.
  • Service Providers: Shared with third-party vendors who provide services on our behalf, such as IT hosting, payment processing, and marketing support (these providers are bound by confidentiality agreements).
  • Business Transfers: Shared in connection with a merger, acquisition, or sale of assets, where the recipient agrees to respect this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and analyze site usage.

  • Strictly Necessary Cookies: Essential for the functioning of the website (e.g., managing user sessions, tracking packages).
  • Performance Cookies: Used to analyze how visitors use our site, which helps us improve performance and services.
  • Functionality Cookies: Used to remember choices you make (such as language preference) and provide enhanced, personalized features.

You can manage your cookie preferences through your browser settings. Blocking certain types of cookies may impact your experience on our website.

5. Data Security and Retention

  • Security: We use an ultramodern information technology network and implement reasonable technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access or disclosure. However, no internet transmission is 100% secure.
  • Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for customs documentation).

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of the personal data we hold about you.
  • Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Deletion: The right to request the deletion of your personal data, subject to legal and operational requirements (e.g., we cannot delete data required for an active shipment).
  • Opt-Out: The right to opt-out of receiving marketing communications from us at any time via the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details below.

7. International Data Transfers

As a global company operating across five continents, your information may be transferred to and processed in countries outside your own, including the United States (where we are headquartered) and Nigeria (where we have licensed operations). We take steps to ensure that your data is handled securely and in accordance with this policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Hont Global Services Head Office: 8600 Commerce Park Drive, Houston Texas 77036, U.S.A. Email: houstonoffice@hontglobal.com (or customercare@hontglobal.com for specific complaints) Phone: +1 713 748 0010