QUALITY MANAGEMENT

HONT GLOBAL SERVICES Quality management strategy focuses on the processes necessary for identifying the quality standards relevant to the project and determining how to satisfy them.
We deploy a quality management plan that is consistent with international standards. We uphold the quality metrics or key performance indices set by the contractor as applicable to any project. In addition, we develop a quality checklist that engineers would observe on a project to ensure that the quality standards are met. We then set a quality baseline that would serve as a checklist for measurements.

I have been doing business with Hont Global for over 5years now. In between these years, I have tried other freight forwarders like PSI Shipping and American Air and Sea Cargo and I have come to settle with Hont Global Services. What makes Hont Global exceptional is their customer service. HGS has a culture of providing excellent customer service. This culture is seen from top management all the way to the warehouse workers. They treat customers with respect and dignity. They do not treat customers like they are doing them a favor. They treat customers like they know they cannot exist without them. The atmosphere at Hont Global is very customer friendly. Everyone has one goal which is to give customers an exceptional service and they do whatever it takes to make customers happy. I get raving reviews from recipients of the packages I send about the exceptional service they receive at Hont Global Lagos Office when they pick up their packages. I personally look forward to shipping with Hont Global every week because they make me feel like family. Also, their Friday Summer Barbecue is very well appreciated especially after a long drive. Keep up the great job!

Inhuoma Inwere

Entrepreneur

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